Communication that works
Share the person’s preferred communication style, pace and ways to make information accessible.
LEARNING DISABILITY · PERSON-CENTRED SUPPORT
Your goals.
Your way of living.
Support should recognise each person’s strengths, communication and choices. We welcome enquiries about practical daily living and personal care support at home.
Enquire about careMake space for the person’s choices.
Tell us what the person wants to do more independently, how they communicate and what kind of support would help. Planning starts with the individual rather than assumptions about a diagnosis.
Everyday routines
Discuss practical daily activities and the parts of a routine where support would help.
Personal care
If personal care is needed, tell us about the support requested. It must be assessed and agreed before care begins.
Community participation
Talk about the interests, relationships and local activities the person wants to be part of.
A CONVERSATION ABOUT CARE
Plan around an individual, not a label
Where possible, involve the person directly in the conversation and planning. We will ask about their location, goals, support needs and preferences, then discuss whether a suitable arrangement is available.
Our registered care location is Southbridge House, Southbridge Place, Croydon, CR0 4HA. Contact the team to check arrangements for the postcode where support is needed.
Start a care enquiryTell us about the person
Share the location, preferences and practical support they would like to discuss.
Discuss suitability
Review the request, assessment needs, availability and likely costs with the team.
Agree next steps
Confirm the details and scope of any arrangement before support begins.
COMMON QUESTIONS
Before you
get in touch.
Do you support adults with a learning disability?
We welcome enquiries about practical and personal care support. Suitability and availability must be discussed for each person.
Can you support someone who uses a different communication method?
Tell us what works for the person and any support they need to communicate. The team will discuss whether their needs can be met.
Do you provide specialist clinical or therapy services?
This page covers practical support and personal care enquiries, not diagnosis, clinical treatment or therapy.
LEARNING DISABILITY · PERSON-CENTRED SUPPORT
Discuss learning disability support.
Tell us the care location and what support you have in mind.
Open the care enquiry formCARE ENQUIRY AREAS
Tell us where
support is needed.
We welcome enquiries across the locations below. A page listing an area does not confirm a local office or a care package. Availability depends on the postcode, care needs and staffing.
CroydonSuttonBromleyMitchamKingstonNottinghamshireLancashireSouth CumbriaMilton KeynesSomersetYeovilHull
View all care locations