PREPARING YOUR LANCASHIRE ENQUIRY
Clarify the support pattern
The practical arrangements for visits, overnight support and longer periods of care differ. Explain which pattern you have in mind, or ask the team to help you understand the options before discussing availability.
Useful details to have ready
• The postcode where care is needed
• The type and pattern of support
• A preferred start date or timescale
• Your phone number and email address
Use your own contact details when enquiring for someone else. Leave medical records and sensitive personal details out of the initial form.