PREPARING YOUR SOUTH CUMBRIA ENQUIRY
Make the location clear
Use the postcode where the person would receive care, even if you are enquiring from somewhere else. This helps keep the enquiry focused on the proposed care location and the support required there.
Useful details to have ready
• The postcode where care is needed
• The type and pattern of support
• A preferred start date or timescale
• Your phone number and email address
Use your own contact details when enquiring for someone else. Leave medical records and sensitive personal details out of the initial form.