PREPARING YOUR BROMLEY ENQUIRY
Include the person’s preferences
Start with what matters to the person receiving care. Explain practical routines and who should join the initial conversation. If you enquire on someone’s behalf, use your own contact details.
Useful details to have ready
• The postcode where care is needed
• The type and pattern of support
• A preferred start date or timescale
• Your phone number and email address
Use your own contact details when enquiring for someone else. Leave medical records and sensitive personal details out of the initial form.